At PSU Technology Group (PSU), we strive to develop and deliver an innovative portfolio of products and services to better meet and serve our clients' needs. In addition, we recognise that privacy and security is a major concern. We have therefore set out below the guidelines we use for protecting your personal information.

Copyright © PSU Technology Group Ltd 2016. All rights reserved. All trademarks acknowledged. PSU Technology Group is a member of the PSU Group of Companies. Registered in England No. 04812202. VAT No. 821868414. Registered at 1 Manchester Park, Tewkesbury Road, Cheltenham, GL51 9EJ.

Please read this Privacy Policy carefully and check it periodically since it may change from time to time.

PSU's Privacy Commitment

This website (and other associated product and industry specific websites) are owned and operated by PSU. We are committed to safeguarding your privacy online. Across our business we will only collect, store and use your personal information for specific purposes. We use your personal information to support and enhance our relationship with you. We only share your personal information outside of the PSU group with partners who share PSU's commitment to protecting your personal information and privacy, and in accordance with the Data Protection Act 1998 and other applicable laws. You may contact PSU at any time with any privacy questions or concerns and to see the personal information you have given us and request correction or deletion.

Consent / Opt-Out of Direct Marketing

Your use of this website (or any associated websites operated by PSU) and any disclosure of personal information via the website or the telephone signifies your consent to us collecting and using personal information about you in accordance with this Privacy Policy. You may request that we do not contact you personally by telephone, e-mail, SMS or post as part of our direct marketing activities. To opt-out please e-mail the info@psu.co.uk requesting that you are not contacted and state which methods you would prefer to be contacted by, if any. If you do not wish to be contacted by any method, please state all.

Information collected

We may collect various information when you:

  • make an enquiry via the site;
  • speak to our personnel;
  • provide feedback in an online survey;
  • subscribe to our newsletter;
  • visit our website

On visiting our website PSU collects whatever information your browser makes available. This may include your Internet Protocol (IP) address, domain name, browser type, browser language, pages viewed, the date and time of your enquiry, the number of returning visits, time spent browsing the site, the website you have come from and one or more cookies which uniquely identify your browser.

We may from time to time ask you for further information in order to update our records or for particular purposes. We will always tell you how we will use any further information received from you. We may also share aggregate data, based on users' demographics, interests, and behaviour with our advertisers, business partners and other organisations but this aggregate data will not contain personally identifiable data.

If you contact us we may keep a record of that correspondence and incorporate the information it contains into our database.

If you would like to revise the information provided to us, or feel what we currently have on record is incorrect, you may update the information by emailing info@psu.co.uk.

How and why do we use personal information?

We will use your information to provide and personalise our service. We will also use your contact details to communicate with you.

We may use your information to contact you to discuss your requirements and our products and services in light of the pages on our website which you have viewed and in response to your email or telephone enquiries. We may also use your information to send you news about new products and services which we can supply, for other marketing purposes and for record keeping purposes, technical administration of our website, research and development and customer administration. We may contact you by post, email, telephone or fax for these purposes.

From time to time we conduct surveys and promotions and may request information from you as part of these. Participation in these is entirely voluntary and you therefore have a choice whether or not to disclose any information which might be required.

Disclosure of personal information

We may share your personal details as may be necessary with any sub-contractors used by PSU as part of any transaction entered into by you with us. It is possible that we, our subsidiaries, joint ventures, or any combination of such, could merge with, be acquired by or sell its or their business and assets to another business entity. Should such an event occur, we would share some or all of your information in order to continue to provide the products and services. You will receive notice of such event and we will require that the new combined entity follow the practices disclosed in this Privacy Policy.

If appropriate and only with your consent, we may disclose your personal information to one of our telecoms and data support partners located throughout the UK which is based in a geographical location which is more proximate to you in order to satisfy a requirement you may have or have advised us of. This requirement will have been communicated to us in various ways including, the submission of an enquiry through our website, the receipt of correspondence or via a non-automated telephone conversation initiated by you, a member of your staff, someone within your organization, or by us.

We may also ask you whether you would like to receive promotional emails and mailings from us about our other products or services or from our support partners and other companies about their products and services which may be of interest to you. We will only pass on your details to our support partners and other companies if you have indicated that you would like to receive further information from them.

If we are requested by the police or a regulatory or government authority investigating illegal activities to provide information concerning your activities whilst using the network we shall do so.

Correction/Updating Personal Information/Privacy Support

If your personal information changes or if you no longer wish to subscribe to any of our services, we will endeavour to correct, update or remove the personal data provided to us as speedily as possible. This can be done by emailing us at info@psu.co.uk.

You can also email us if you have any enquiries or concern about our Privacy Policy.

Alternatively you may address your enquiries or concerns to:

Managing Director
PSU Technology Group Ltd
1 Manchester Park
Tewkesbury Road
Cheltenham
GL51 9EJ

Under the Data Protection Act you are entitled to a copy of your personal data held by us on payment of a fee.

How we protect information

You acknowledge the Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.

We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure environment. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

Please note that we do not warrant or guarantee that the privacy policies of any support partners or other companies outside of the PSU group that your personal information is passed to are in accordance with this Privacy Policy and are not responsible for any damages which you, or others may suffer as a result of the loss of confidentiality of such information.

How you can help us protect your information?

Please keep in mind that whenever you voluntarily disclose personal information online in non-protected environments - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Also remember to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. We cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

Cookies
What is a "cookie"?

Cookies are small files which are placed on your computer when you access a website – amongst other things; they help the website user to navigate efficiently between pages and the website operator to track usage of the site. Cookies cannot contain viruses or anything else that might harm your computer.

What do we use cookies for?

We use cookies to track your activities on our web site but they will not allow us to obtain information of a personal nature such as your name and address. We will only be aware of such information if you provide the information to us or you have set the preferences in your browser to provide this information automatically.

We use the information collected to analyse trends and improve our site for our customers. Our cookies also enable us to market to individual customers based on their usage.

Can I disable cookies?

Yes, your browser will enable you to disable cookies and further information can be found in the "Help" section of your browser. However, you should note that if you chose to do this, it may have an impact on the quality of your browsing experience.

Cookies used
  • ASP.NET_SessionId - ASP (removed when browser session ends)
  • _ga - Google Analytics
  • __utmt - Google Analytics
  • __utma - Google Analytics
  • __utmb - Google Analytics
  • __utmz - Google Analytics
  • __utmv - Google Analytics
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