Here's 20 random pieces of feedback from customers on our service
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Very impressed by what we've seen, from the initial on-site visit, to the subsequent support we received to rectify the final remaining issue. Thank you.
As always - First rate response from Trevor
I called PSU to change my profile from an older version of Outlook to the new version. Abi was very helpful and explained everything that she was doing as she worked on my PC. She made a few changes to the settings to make my PC run better and to date, I have had no further issues. Abi did the job that was tasked in a very polite and professional manner. If only other companies had staff like her - it is safe to say that she is an asset to your company and wish you all well in the future - keep up the good work.
PSU provided a very fast resolution to my IT support issue.
Friendly and very helpful. They even rang me back the following day to check whether I was still okay. Awesome service!
Speedy service as usual with alterations requested done within 7 minutes of sending the initial email to service desk.
I wanted to pass on my thanks and appreciation for all the help and support provided by yourself and PSU to install the circuit for HM Treasury. We have the circuit connected to the live service and this is up and running. I know the timescales were tight, the assistance provided by you and your team was excellent.
The PSU engineer was very efficient, offering a simple and effective explanation of what I needed to do to resolve my issue. Great service.
Polite, friendly and very helpful
Just wanted to say a special thank you to PSU's engineer who worked solidly until 2am with me at our office, not once did he rush anything to leave early and gave a thorough and professional service. From the experiences we have had with PSU I would recommend them to anyone who needs support on critical telecoms systems.
Steve and all the team at PSU always give us first class service. It's good to know I can call on them and have the backup there. Thank you.
PSU are always quick to respond to our IT support issues, promptly getting us back to work with minimal disruption. Thank you.
Excellent service as usual.
Brilliant as usual guys.