Here's 20 random pieces of feedback from customers on our service
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The PSU engineer was very efficient, offering a simple and effective explanation of what I needed to do to resolve my issue. Great service.
I cannot fault your engineer's endless knowledge of our telephone systems and his general helpfulness.
Every member of the team I spoke to was extremely friendly, efficient and helpful.
Dealt with efficiently by the Engineer who was polite and solved the problem straight away and also provided information so I know what to do in future if the problem arose again.
Following our move from Essex County Council to merge with Ringway Jacobs as part of the ‘Essex Highways' contract, the service we have received has been superb!
Really fast, efficient service.
Speaking from experience of dealing with other service providers, PSU has definitely broken the mould of previously shoddy wasteful IT help - well done and keep it up!
The service we receive from PSU is great. Their Service Desk staff make issues easy to understand & provide us with regular progress updates. So we’re never left in the dark on when they will be resolved.
I was really surprised PSU were able to solve the problem so quickly. Job well done… (and it's very much appreciated).
Thank you for your quality service as usual.
Excellent support/service as usual from PSU. The issue was dealt with within the hour.
Excellent, polite and fast service to resolve an IT issue.
Good... and efficient. Simply brilliant.