Here's 20 random pieces of feedback from customers on our service
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The service we receive from PSU is great. Their Service Desk staff make issues easy to understand & provide us with regular progress updates. So we’re never left in the dark on when they will be resolved.
Fast engineering response. Resolved my issue in a very professional and efficient manner!
Scott told me exactly what to do and solved the issue. Great service as always.
Speedy service as usual with alterations requested done within 7 minutes of sending the initial email to service desk.
My problem with opening attachments was resolved very quickly by a helpful friendly technician. PSU always provides excellent Fully Managed Services support.
My issue was dealt with very promptly and efficiently. Thank you.
I cannot fault your engineer's endless knowledge of our telephone systems and his general helpfulness.
Excellent response & resolve. Engineer was both efficient and courteous.
Speaking from experience of dealing with other service providers, PSU has definitely broken the mould of previously shoddy wasteful IT help - well done and keep it up!
Very swift response. Called back to check all working okay, very impressed.
PSU's engineers always provide an excellent service. They are also extremely knowledgeable and helpful. Thank you.
The PSU engineer was very efficient, offering a simple and effective explanation of what I needed to do to resolve my issue. Great service.
As new customers, we've found PSU's service engineers to be extremely helpful and timely in their response.
The PSU telephone operator that handled my call was very clear and helpful in explaining the options available to me, providing excellent follow up too!