Mitel MiContact Center

  • Mitel MiContact Center
Mitel MiContact Center

MiContact Center

Call Centers come in all different sizes. Mitel MiContact Center provides sophisticated real-time reporting and routing to improve customer experience.

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MiContact Center at a glance
Increasing Customer Experience

Increasing Customer Experience

The Mitel MiContact Center is the ideal solution for enhancing your customer service experience.
Reducing the time it takes to route calls

Reducing the time it takes to route calls

MiContact Center helps customers to consistently reach the correct contact within your organisation first time. Features including Intelligent call and email routing, Queue management & Hunt groups.
Compatible

Compatible

Compatible with MiCloud along with MiVoice Business (formerly Mitel 3300) and Mitel MiVoice Office (formerly Mitel 5000) phone systems.
Reporting

Reporting

Create real-time and historical call report. MiContact Center enables you to keep track of what is happening at any given time.
Control Costs

Control Costs

Closely monitor and control call costs, giving you a more comprehensive picture about your expenditure patterns in terms of amounts and areas where it is being spent.

Mitel MiContact - A Day in the Life

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Useful Downloads

Upgrading a Housing Association Phone System - MTHA

Upgrading a Housing Association Phone System

Download the case study to see how MTHA benefited from our award winning engineering experience in delivering & maintaining telecoms and IT infrastructures.

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MiContact Center Office Brochure

MiContact Center Office Brochure

MiContact Center Office is an entry-level contact center solution for small and medium-sized businesses that need to share calls amongst a team.

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Why Choose PSU for Mitel

Why Choose PSU for Mitel

Top Ten Reasons to choose PSU for Mitel - Covering our expertise around Supply, Consultancy, Installation and Maintenance.

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Contact us

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Contact a member of our team

We provide Business Technology solutions across the UK. Please call us on our national freephone number to speak with our experts who will be delighted to assist you.

0800 652 4888

Email us

Contact a member of our team

We provide Business Technology solutions across the UK and will be delighted to assist you.

info@psu.co.uk