Mitel MiContact Center Office Edition

  • Mitel MiContact Center Office Edition
Mitel MiContact Center Office Edition

MiContact Center Office Edition

Simplifying work processes for call centre staff, helping them to efficiently monitor, manage and route calls.

  • Productivity Tools
  • Real-time performance window
  • 200 filterable statistics & over 500 real-time graphical displays
  • Over 100 historical reports
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MiContact Center Office Edition at a glance
Designed for the MiVoice Office 250 platform

Designed for the MiVoice Office 250 platform

An entry-level solution for contact centres or workgroups with up to 100 agents
Monitoring and Reporting

Monitoring and Reporting

Efficiently monitor, manage, and route calls, with real-time business intelligence, including call performance and agent activity reporting.
Productivity

Productivity

The Office Edition also delivers agent productivity tools, including screen pop and Personal Information Manager (PIM) integration.

MiContact Center Office Edition Video

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Useful Downloads

Upgrading a Housing Association Phone System - MTHA

Upgrading a Housing Association Phone System

Download the case study to see how MTHA benefited from our award winning engineering experience in delivering & maintaining telecoms and IT infrastructures.

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MiContact Center Office Brochure

MiContact Center Office Brochure

MiContact Center Office is an entry-level contact center solution for small and medium-sized businesses that need to share calls amongst a team.

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Why Choose PSU for Mitel

Why Choose PSU for Mitel

Top Ten Reasons to choose PSU for Mitel - Covering our expertise around Supply, Consultancy, Installation and Maintenance.

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We provide Business Technology solutions across the UK. Please call us on our national freephone number to speak with our experts who will be delighted to assist you.

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Contact a member of our team

We provide Business Technology solutions across the UK and will be delighted to assist you.

info@psu.co.uk