Mitel MiContact Center Outbound

  • Mitel MiContact Center Outbound
Mitel MiContact Center Outbound

MiContact Center Outbound

The MiContact Center Outbound is a comprehensive, integrated outbound strategy management suite.

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MiContact Center Outbound at a glance
Increase your revenues whilst controlling operating costs

Increase your revenues whilst controlling operating costs

The MiContact Center Outbound is a comprehensive, integrated outbound strategy management suite.
Comprehensive

Comprehensive

The solution supports all modes of outbound dialling and multi-channel interactions and includes a wide range of campaign management tools
Automated dialling models

Automated dialling models

Preview, Progressive, Power and Predictive dialling, which intuitively monitor the status of call centre staff to help enhance the efficiency and accuracy of their call handling
Integrated CRM

Integrated CRM

A light-touch CRM database, provides staff with a complete history of any previous customer contact and transactions while they are on the phone, which can enhance their dialogue with clients
Regulatory Compliant

Regulatory Compliant

Automated diallers are self-pacing, which keeps any unanswered outbound calls strictly within legally permitted levels, before they are dialled again.

Engage customers proactively

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Useful Downloads

Upgrading a Housing Association Phone System - MTHA

Upgrading a Housing Association Phone System

Download the case study to see how MTHA benefited from our award winning engineering experience in delivering & maintaining telecoms and IT infrastructures.

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MiContact Center Office Brochure

MiContact Center Office Brochure

MiContact Center Office is an entry-level contact center solution for small and medium-sized businesses that need to share calls amongst a team.

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Why Choose PSU for Mitel

Why Choose PSU for Mitel

Top Ten Reasons to choose PSU for Mitel - Covering our expertise around Supply, Consultancy, Installation and Maintenance.

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Contact us

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We provide Business Technology solutions across the UK. Please call us on our national freephone number to speak with our experts who will be delighted to assist you.

0800 652 4888

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Contact a member of our team

We provide Business Technology solutions across the UK and will be delighted to assist you.

info@psu.co.uk