Market Research
Call Centre
Call Recording
Mitel Phone System Upgrade
Mitel Maintenance and Support


A new telephone system alongside integration with legacy systems.



A bespoke upgrade for award-winning research agency, Accent, that included a new Mitel telephone system and integrated legacy call recording equipment.

Case Study - Accent Marketing

Legacy Call Recording integrated with System Upgrade

For Market Research agency Accent, their call recording software was vital to be retained whilst upgrading their phone system.


About Accent

Established in 1988, Accent is an award-winning full service research agency handling major qualitative and quantitative studies for high-profile clients. With a highly skilled and experienced team, operating from offices in London, Edinburgh and Bristol, Accent has a proven reputation for providing customised research solutions with real business benefit to anywhere in the world.

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We provide Business Technology solutions across the UK and will be delighted to assist you.