News & Insight
The latest news and insights from PSU
Preparing for the UK's ISDN Switch-Off in 2025
The UK’s ISDN shutdown is scheduled for 2025, but some European countries have already ended their ISDN services...
News Round-Up: 15 March 2019
Round-up of the week's news from around PSU and the wider industry.
Top 3 Reasons to Virtualise your Phone System
Unlike Mitel Office 250, Mitel MiVoice Business can be used in a virtual environment.
University of Surrey Renews Contract
The University of Surrey has recently signed a 3-year extension to their system monitoring and support service f...
Windows 7 End of Life
Windows 7 will no longer receive software and security updates after January 2020, leaving users at risk of security threats and viruses.
Office 365 backup: why you need it
Responsibility for Office 365 data backup and recovery lies with your business rather than with Microsoft, so it...
End of Life for SQL Server and Windows Server 2008/2008 R2
With both platforms reaching their EOL in 2019 and 2020, read about the dif...
Supporting Gloucestershire's IT Schools Africa
Our surplus IT equipment found a new home with local charity IT Schools Africa.
New case study published - managed hybrid hosting
In this new case study, we outline how Harding Retail benefited from a move to managed hybrid hosting, freeing u...
New case study published - improving customer systems
Our new case study details how we helped Creed Foodservice with a new mobil...
New case study published - saving 35% on mobile bills
We've published a new case study about a mobile project we undertook for gl...
PSU Wins Host Landline Contract
We’re delighted to have added a third student accommodation provider to our customer portfolio, having signed a ...
Customer Satisfaction update and prize winners
Customer satisfaction is very important to us and we use the feedback we receive to measure and improve every as...
New mobile case study published
We've published a new case study about a mobile project we undertook for recruitment agency Meridian Business Su...
How to free your time from antivirus management and grow your business
Ensuring your business is protected against viruses is vital, but can be ti...
3 ways alerts and auto-barring can prevent surprises and reduce your mobile bills
If you’re experiencing nasty surprise...
7 features to get your mobiles under control
If managing your business mobiles is like herding cats, these 7 features can help you bring them firmly back int...
Is it time to review your mobile tariff?
If you can never be sure what your final monthly bill will be, and are regularly overspending on your current ta...
ISO 9001:2015 Renewed for Further 3 Years
We’re pleased to announce that we have successfully passed our latest British Standards Institute (BSI) audit, a...
Are you spending enough on cyber security?
How do recent cyber security stats from local authorities compare to your business? Check out the infographic an...
Mitel 6900 series phones now available on MiVoice Office 250
The new Mitel 6900 series of IP phones are now available to use on MiVoice ...
Why the Mitel 6900 series is the best yet for mobile integration
Explore the key mobile integration features of these flagship Mitel phones ...
Are all your business mobiles on one network?
Not all providers offer the option for companies to split their business mobiles between two or more networks.
Mobile World Congress 2018
Mobile World Congress 2018 in Barcelona has brought its usual array of new (& old) devices as well as some more ...
PSU 2017 Service Review
With over 15,000 tickets handled throughout 2017, we offered a huge amount of support to our customers.
CES 2018 - Turn it off and on again
CES 2018 was meant to showcase the latest technology, but it also clearly showed how things don't always go to p...
PSU Achieves New ISO 9001:2015 Accreditation
In November, our quality management system was audited against ISO 9001:2015 and we’re delighted to have achieve...
PSU Wins Techtronic Mobile Contract
We’re delighted to have won a 2-year contract to supply an estate of 160 business mobiles to Techtronic Industri...
The NHS vs WannaCry
How did the WannaCry cyber attack manage to disrupt the NHS so badly? Here are 8 ways to vaccinate your business against cyber attacks.
PSU Announced as Gloucester Rugby’s Official Communications Partner
We’re currently celebrating our new partnership with Gloucester Rugby.
Introducing our Three New Apprentices
We’re pleased to have welcomed three new apprentices to our Cheltenham HQ in October, joining us from Gloucester...
PSU Wear it Pink for Breast Cancer
On Friday 20th October we joined with workplaces, schools and communities across the country to take part in Bre...
4 Quick Tips to Boost Your Email Security
Did you know that 91% of cyber attacks start via email? And the worst thing about this figure? We’re not surpris...
Is the desk phone still relevant?
We’re now living through one of the telecoms industry’s most exciting periods, with UC transforming the way we w...
Age of the Mobile
Our Head of Mobile, Lorne Fry gives his take on the market and the major shifts that are happening in data, IOT and the networks.
Shaping the Service We Deliver for You
In conversation, Director of Service & Operations, Daniel Bridges gives his views on the world of service and ke...
Our Mitel partner accreditation
As a SilverPartner Mitel recognises our expertise in delivering its solutions and technology.
Launch of Microsoft 365
Microsoft has launched a new package which includes Office 365, Windows 10, and Enterprise Mobility + Security, for a monthly, per-user fee
Why more companies are choosing us for Mitel Maintenance
We're delighting customers with our Mitel phone system support.
Managed AV: Ransomware can be significantly reduced by taking the usual computer security steps
Acquisition of Hub Deepens Our Expertise
We're excited to have acquired the assets and customers of ICT company, Hub Business Solutions Ltd, which deepen...
Strong Mitel Support Helps Prize Winner Maintain Great Customer Experience
Strong reputations & customer experiences are maintained with outstanding p...
Adding IT Support that Delivers Every Day
More companies are reducing risk and optimising performance with us
EU Ends Roaming Charges
Cost savings for those travelling in the EU from 15th June 2017
PSU Response to 'WannaCry' Ransomware – How We’re Protecting Customers
The massive ransomware cyber-attack from the virus “WannaCry” has to date c...
Fresh Look for our Cheltenham HQ
We’re thrilled with the new eye-catching display signs at our HQ
Mitel Phone System Support for University
Our Mitel expertise has kept communications working for UWTSD since 2011
Mitel MiVoice Office Apps Suite 5.0 for the MiVoice Office 250 Platform
Combining five apps on a single server
BT’s Record fine paves way to Increased SIP Adoption
More pressure on Openreach should improve service and the installation spee...
Why Quality support for prize winner is so important
First class customer experiences are built on strong phone system support.
Office Move for UK's Best Large Recruitment Business
Our connectivity delivered more for Meridian Business Support's HQ move, de...
BT and Openreach to Legally Separate
The network infrastructure provider is to be a separate company from BT
Deliver Mobility to your workforce
With over 4 million Britons already working from home, your phone system needs to be a mobility enabler.
Great Mitel Support Delights Our Winner
Only the right expertise keeps phone systems running smoothly.
Mitel integration with Skype for Business
Fully integrating your desk phone into your unified communications environment helps optimise your communication...
8 reasons why your phone system is critical to your business
Without your phone system you can’t deliver quality service to your custome...
New Outbound Dialling Rules Could Cost You £Millions
Checking your outbound call operations now can protect you against huge fin...
BT Mitel customers switching to PSU's Maintenance & Support
We're getting more Mitel Maintenance enquiries from BT customers.
Mitel Support Contracts – The PSU Difference
We've made it simple to understand what our Mitel Maintenance contract delivers.
Avaya Bankruptcy - Mitel stronger for the future
Avaya has filed voluntary petitions under chapter 11 of the U.S. Bankruptcy Code in the United States.
Mitel Price Rise
Mitel has announced that prices across most of its portfolio of products and services will rise by 8%.
Mitel Phone System Maintenance: FAQ's
We know phone system maintenance is not always just about fixing the big things.
Mitel Software Assurance: Keep your phone system updated & integrated
Why you need Mitel Software Assurance.
Grow with the scalability of MiCloud Office
Scalable communications are critical for those planning growth, already growing or frequently experiencing deman...
Avaya pondering bankruptcy
Reports suggest that Avaya is looking at a Chapter 11 filing for bankruptcy.
Maintaining Quality as Investors in People
We’re delighted to congratulate our HR Manager, Joanna Heseltine, on achieving CIPD Associate Membership.
Save on upgrading to the Mitel Phone Manager v4.3
Xarios Phone Manager Migration Promotion - Limited Offer until 31/12/2016.
Poor endpoint security & data loss costs firms £millions
Recognising the threats and steps needed to prevent data loss through effec...
Reliability & Quality Service Impress our Winner
Our customer satisfaction prize draw winner was impressed with our quality service supporting their internet con...
MiVoice 6900 Series IP Phones for the MiVoice Business Platform
Mitel's new line includes a premium look and feel with sleek modern styling...
Flexible Phone System Installation Expertise
More firms count on us.
Continuing our 30 years of Expertise birthday celebrations in Spain!
We've been toasting 30 fantastic years in the business technology industry,...
MiVoice Office 250 6.2 software release
Product Enhancements and functional changes for MiVoice Office 250 Release 6.2
Our Mitel Phone System Maintenance Keeps Firms Communicating
We’re helping more businesses improve customer experience with reliable pho...
Business Continuity in Action
You probably didn't realise it, but PSU's Business Continuity Plan was put into action at the end of June to sto...
Tour our New Improved Website!
We’re delighted to bring you our new look PSU website.
86% of Businesses Without UC & Mobility Fear Losing Out to Competitors
With commuter trains running at over capacity, employers needing to appear ...
Weather any Storm with Business Continuity
Recognising the growing risk from storms & how the right business continuity plan can keep your communications g...
SIP Move Now or Risk Falling Behind
With the ongoing growth of VoIP and continually eroding demand for traditional landline services, it's clear tha...
Cloud Expertise Transforming Businesses
Our monthly Mitel enquiries jumped by over 1000% and we're moving more businesses forward with new phone systems...
Best Customer Service Award Finalist
We're really excited to be a finalist again for our industry's most prestigious customer service award.
Software Licensing Issues Costing Firms £1000s
Understanding the challenges and overcoming the costs & frustrations of keeping software licensing compliant.
BT Ending ISDN - Cloud & SIP
We're recommending businesses move their phone systems to the cloud, to gain a communications infrastructure tha...
3 More Years of Accredited Service
We're thrilled to have passed our latest British Standards Institute (BSI) audit, which renews our ISO 9001:2008...
Reliance - the Cloud Platform for Business Success
Our dedicated, new cloud platform.
20 Quality Years!
We're delighted to congratulate our Quality Manager, Ian Radford on reaching his milestone of 20 years service with PSU.
New Mitel Microsite
We've launched a new Mitel microsite offering essential information about our range of Mitel phone systems, maintenance and support services.
Shotoku Continues to Choose PSU as their Mitel Partner
Shotoku Broadcast Systems has chosen PSU to supply and maintain a new Mitel...
Server Virtualisation Upgrade
We've helped one of our client's to upgrade from a physical to a new virtualised IT server environment.
MASA Sees Benefits of Cloud Telephony
MASA International chose us to move their phone system into the cloud.
ITIL Compliant Managed Service
We are fully committed to continually improving our levels of customer service and support.
Sponsoring Our Client's Customer Service Award
We were proud to support our client Meridian, as customer service is close to our heart.
Benefits of Cloud for Legal Sector
We're helping clients achieve cost savings and operational efficiencies with our cloud and IP communication serv...
PSU Successful Apprentices
We're delighted that all our apprentices moved into into full-time jobs, after successfully completing work plac...
Growing Project Management Office
Our Project Management Office (PMO) continues to expand with new faces and growth in the number of projects it's...