PSU is experiencing increasing demand for its IP communication, cloud and hosted services from legal companies, as more of them recognise the cost saving and operational efficiencies that these technologies offer.
We support law firms all across the UK, including a growing number of chambers in the Temple area of London.
Our hybrid IP phone systems are proving particularly popular, as their in-built teleworking and hot-desking features are helping legal practices to boost the productivity of their staff by enabling them to work from home. When plugged into a broadband connection, a Mitel IP handset can automatically locate the user’s corporate communications network, download their personal profile and give them the full functionality and benefits of the office at home.
There are also an increasing number of call recording, mobile client and management reporting products available that can help lawyers to meet growing regulatory requirements and optimise billable hours. This enables them to record and retrieve all calls.
Similarly, our legal customers are also benefitting from cloud and hosted services, particularly products such as our Hosted Exchange solution. With the hosted email model, the predictable monthly billing reduces the need for large capital expense outlay.
The hosted model also helps practices to stay compliant with the security of centralised off-site storage, full disaster recovery, auditing and e-discovery tools that allow them to quickly identify and retrieve emails and documents during cases.
With legal firms under ongoing pressure to reduce costs, Steve Layton, Key Account Manager at PSU, believes we will continue to see more practices transferring services from ISDN30 lines to SIP trunks and adopting cloud technologies.
Like many other industries the legal sector is under pressure to deliver better results in less time and at a lower cost. Cloud services are one of the few options available that can provide the agility and efficiencies they need, while ensuring the highest levels of security and compliance