We're thrilled to have passed our latest British Standards Institute (BSI) audit, which renews our ISO 9001:2008 accreditation for another three years. A great achievement demonstrating the hard work of all our people in delivering quality in everything we do.
This sentiment was echoed by the BSI auditor who reviewed us and commended us on our well managed and controlled processes. He also praised our steadfast commitment to implementing ISO best practices and our tenacity in continually improving our business.
No one understands our obsession with service better than our Quality Manager, Ian Radford, who has just celebrated 20 years at PSU:
ISO is the standard that everyone in our industry aspires to. It’s only awarded to those companies who can consistently demonstrate quality throughout their business.
This BSI standard is essential. It’s the foundation that enables us to deliver ever higher levels of service quality and communicates that we are a safe pair of hands to do business with. It shows that we don’t just talk quality; we are serious and extremely committed in delivering it across all areas of our business.