Lessons in tech failure from CES 2018

CES 2018 - Turn it off and on again

We all know technology has its moments.

CES 2018 (Consumer Electronics Show) was meant to showcase the latest innovation and technology, but it also clearly showed how things don't always go to plan.

Cutting edge

First up, Las Vegas saw its first rainfall in 116 days. This unplanned 'disaster' meant a complete power failure for the electronics show as “condensation from heavy rainfall caused a flashover on one of the facility's transformers”.

Rain stops play

The rain caused yet more problems, as the maiden voyage of a passenger-carrying drone (think flying taxi) was cancelled due to some drizzle. Apparently they hadn’t planned on “inclement weather”. Testing in the UK may be long delayed.

Blinking hell

The robot revolution is coming, with automation and AI creeping into many areas of work and home life. Google certainly went all out at CES to promote their smart assistant and the range of devices that it’s being added to – including TVs and touchscreens.

LG were also showing off a cute robot smart assistant called CLOi. When being asked the obviously rehearsed questions by LG’s Vice President of US Marketing though, the little robot kept dumb. It merely blinked, perplexed. Inevitably, somebody shouted “turn it off and on again”.

“Turn it off and on again”

Supporting our customers’ IT, telecoms and mobiles means PSU knows a thing or two about saying that (it really does solve lots of issues).

We also know about making sure that disasters don’t completely grind your business to a halt. Take a look our guide to Business Continuity Management. Download your copy – there’s even mention of planning for when the power goes out.

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