Please be aware of a fraudulent request to change bank details

Published: 17 April 2020

We've been made aware that some customers may have received a request to change PSU bank details (suggesting a change to Barclays Bank). This is a fraudulent email and has not come from PSU.

If you receive such a request, please ignore this. If you have made any such payment, please inform your bank. Also, please contact us as we have an ongoing investigation open with Barclays Bank and the relevant authorities.

If you need to discuss this, please call our Accounts team on 0333 043 4061.

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