MASA International has chosen us to move their phone system into the cloud. Upgrading part of the on premise phone system we have been managing for the property specialists since 2006.
Cloud Telephony was the next logical step for the company, as it will provide the scalability they need to support growth in their UK operations.
MASA has embraced the hosted model, having already moved other key office applications to the cloud. They like the flexibility of off-site hosting, as it is easy to move and expand offices with an agile communications infrastructure that can be quickly deployed. They also value the benefit of having predictable operational costs.
Our solution’s ability to support remote working was also important, given the volume of business MASA conducts through exhibitions. The hosted voice solution includes a mobile client interface and a range of features to help keep staff better connected. And with the addition of options such as click to dial from Outlook, MASA can make calls and sales more easily.
Many businesses are familiar with running their IT in the cloud, but fewer companies are aware this can be done with voice too. This is now beginning to change with companies like MASA making the move.
Simon Stevens - Mitel Specialist at PSU Technology Group Ltd
The solution’s already high voice quality is maximised with a dedicated IP circuit to prioritise voice traffic across their network. The cloud communications solution is hosted in an off site data centre, helping guarantee business continuity. This added resilience, ensures that essential voice services can be kept running, regardless of any unexpected incidents or disasters.
