Quality Mitel Maintenance is a Legal ‘Requirement’

For Top Tier Legal 500 law firm, Spratt Endicott, strong phone system support is the cornerstone to maintaining its first-class customer experience.

Spratt Endicott’s IT Manager, Andy Wilkinson was one of many who’ve fed back about our service on our Customer Satisfaction Surveys in 2016.

Thrilled about our engineering expertise and Mitel Maintenance support, Andy’s thrilled again as he was the lucky winner of an iPad in our Quarterly Prize Draw.

Andy was keen to endorse the strength of our teams in getting to the root of problems.

One of the things we cherish most about PSU is the quality of their phone system engineers. Thanks to the depth of their expertise, they always reach the crux of any issues quickly.

Spratt Endicott knows all about this, having relied on our quality Mitel phone system maintenance to keep them communicating since 2008.

Our Account Manager, Alison Symns visited Spratt recently to present Andy with his prize and discuss plans for 2017.

Our support expertise has proved invaluable in identifying and implementing new communication solutions as Spratt Endicott’s business has evolved in the past. As the practice continues to grow, they view us as their trusted technology partner for the years ahead.

About Spratt Endicott Ltd

Spratt Endicott is a Top Tier Legal 500 law firm, offering specialist services to private & commercial clients across the UK from its Oxfordshire, Buckinghamshire and Northamptonshire practices.

About our Customer Satisfaction Survey

Every PSU customer who completes the online Customer Satisfaction Survey, which they receive when their query has been resolved, will be automatically entered into a monthly draw to win a prize. The selection includes prizes such as £90 in Amazon Gift Vouchers or a Night Break for Two. All monthly entries will then be entered into the quarterly draw to win a grand prize such as the iPad.

Customer Satisfaction

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