Teams and Skype for Business are the key Office 365 tools available for asking colleagues quick questions, having informal message conversations and holding online meetings.
But which of the two tools is best?
Which tool is more futureproof?
It’s important to consider the future direction of the two apps and ensure the one you choose is going to provide you with the best solution for your business long-term.
Where do they fit in your comms strategy?
It’s useful to think about the communication channels used within your business, and how Skype for Business or Teams might be able to improve communications and add value.
Which one will best suit your business needs?
Thinking about your specific requirements from a communications app, and how different features may align with or improve your productivity and efficiency, will help when choosing the most appropriate.
What’s the best strategy for implementation?
Implementing a new tool across your business or departments can pose particular challenges, so it’s important to plan carefully to maximise usage and efficiency.

UPDATE
Microsoft have announced that Skype for Business will reach its end of life on 31st July 2021, so if you’re still using it, you’ll need to move to Teams before then.