Mitel MiContact Center Office Edition
MiContact Center Office Edition
Simplifying work processes for call centre staff, helping them to efficiently monitor, manage and route calls.
- Productivity Tools
- Real-time performance window
- 200 filterable statistics & over 500 real-time graphical displays
- Over 100 historical reports
MiContact Center Office Edition at a glance
Designed for the MiVoice Office 250 platformAn entry-level solution for contact centres or workgroups with up to 100 agents
Monitoring and ReportingEfficiently monitor, manage, and route calls, with real-time business intelligence, including call performance and agent activity reporting.
ProductivityThe Office Edition also delivers agent productivity tools, including screen pop and Personal Information Manager (PIM) integration.
MiContact Center Office Edition Video
MiContact Center Office Brochure
MiContact Center Office is an entry-level contact center solution for small and medium-sized businesses that need to share calls amongst a team.Download
Upgrading a Housing Association Phone System
Download the case study to see how MTHA benefited from our award winning engineering experience in delivering & maintaining telecoms and IT infrastructures.Download
Why Choose PSU for Mitel
Top Ten Reasons to choose PSU for Mitel - Covering our expertise around Supply, Consultancy, Installation and Maintenance.Download