Keeping your desktops & laptops up to date and running smoothly
If you’re not getting the workstation performance you need and you’re struggling with patching, updates & ongoing maintenance, you’ll want a provider with the right expertise to help you. A partner you can trust to keep them updated and running smoothly. So you can get back to managing your business.
We’re a business with proven expertise in delivering Managed Workstation services. From ongoing monitoring, management, remediation and maintenance to helpdesk & emergency support. Our services help you to resolve any identified issues and minimise the likelihood & impact of unwanted equipment failure. Something we’ve been successfully doing for customers across a wide range of industries for 30 years.
Expertise that delivers the performance & results you need
Keep your PCs & laptops secure with a provider who will also ensure they’re always running at optimal speed with the latest operating system patches and software updates. We'll help keep your software licensing compliant, with the right type and volume needed to support your user numbers.
You can be rest assured that the service we deliver will always be dedicated to your needs. And we'll always be looking to further improve your workstations performance and generate greater efficiency in your business.
Managed Workstations includes
Windows OS Patch Management
Licence & Asset Management
1st, 2nd & 3rd Line Support
Our Managed Workstations Service Delivers
Advanced performance monitoring
We’ll continually monitor your workstations. So we can identify & resolve issues that could slow them down, such as low running disk space or critical patches awaiting installation. We have procedures in place that allow us to categorise & escalate issues, depending on their severity from non-critical to emergency. So you can be rest assured that anything we identify will always be effectively resolved.
Scheduled preventative maintenance
From Windows OS patching, backup, deleting temporary files and disk defragmentation to managing the security of your admin passwords, user accounts & windows firewall. Our remote management capabilities enable us to provide ongoing preventative maintenance and ensure the smooth operation of your workstations.
Patch management flexibility
The many options we provide will help reduce the time it takes you to deploy & install patches and their impact on your business activities. Schedule when you want patching & reboots to occur, with the flexibility to approve or decline patches at the device, group or system level. And conserve bandwidth consumption with our optimised patch management architecture.
Our reporting capabilities allow us to provide detailed analysis of your patching, software licensing and hardware asset status. This enables us to alert you of any patching vulnerabilities or licensing anomalies you need to resolve to stay compliant.
Results from the very first day
We’ll take the time to fully understand your needs, before commencing our service with you. From reviewing your existing hardware, software and how it’s configured, to analysing how it’s currently performing and used.