New Phone Systems
Upgrades, consultancy, project management & installation of new phone systems
When you need to upgrade your telephone system, we know getting the right solution & installation expertise really matters. You need a reliable provider and partner you can trust to deliver the immediate & long term performance you’re depending on.
Finding you the best solution is our priority. And we’re determined to build in the resilience, flexibility and agility you need. We’ve been successfully doing this for decades, for a wide range of business environments and corporate requirements.
Telephone systems & expertise that delivers results
All businesses want innovative, scalable and flexible solutions that can generate real efficiencies and help transform the way they communicate.
As your consultative partner, we’ll work closely with you to achieve this, up to and post installation. From advice on the best approach for your business to expert planning, ongoing analysis and reviews from our dedicated engineering & project management teams. We can also train your staff, to help you to get the most out of your new telephone system.
You’ll want a partner you can trust to integrate your platform effectively with any other systems & devices you might have. Our IT & Telecoms expertise means we can handle even the most challenging of environments.
New Phone Systems
On-Premise & Cloud Telephone Systems
Unified Comms & Collaboration
Business Application Integration
Reporting & Analytics
Call Cost Monitoring
Our Phone System Expertise Delivers
Built on open architecture, we can implement our systems into any infrastructure or platform. From on-premise in a physical or virtualised server environment to running it off-premise as a private, public or hybrid cloud phone system. We’ll give you the choice to deploy a phone system in any way you choose.
Our phone systems are built on a scalable, digital-IP platform that combines the best of IP telephony and traditional digital-based phone system architectures. So it’s quick and simple to expand and get new users across multiple sites communicating through VoIP.
Our solutions are feature rich. From Teleworking, Hot Desking, Mobile Hand Off & Twinning to Automatic Call Distribution and capabilities that allow you to connect all your devices and pick up incoming calls from anywhere. We’ll keep you connected & communicating.
Tailor communications to how you work. Unified communications & collaboration solutions including voice, email, presence, unified messaging, mobility and conferencing give you more tools to work with. This helps transform the way you interact with customers and boosts productivity.
Build a more resilient communications infrastructure. Our phone system software can be run on high availability servers, helping to mitigate the risk of an unplanned outage or hardware failure. They can also be deployed in a virtualised environment, to protect against server failure. Should your primary host break down, automatic restart of virtual machines or alternative servers, gives you business continuity assurance.
Reporting & Analytics
Reporting & analytics tools help you track, monitor, analyse and control what going on across your network. From stats on call volumes and queue lengths to the performance of individuals, teams and campaigns; you’ll swiftly be able to identify trends or issues you need to improve. This will allow you to shift resources to where you need them, to enhance your customers’ service experience and drive greater efficiencies in your business.
Unlike many other companies that only focus on one area, we have the experience and skills needed to meet your integration needs. We’ll work in partnership with you. We’ll ensure your network cabling is correct, customising solution settings and running a full testing programme, so you’re immediately experiencing the benefits of your new phone system.
The Best Phone Systems
Our primary telephone systems partner is Mitel, the number one business communications provider for UK & Europe. So you can be rest assured that we only use the most resilient & reliable phone systems that will deliver the best results for your business.