psu technology group

Employee racks up over £2,000
worth of calls to a tarot line

The following is a true story

Last year a customer moved their lines and calls across to PSU Talk in order to make savings on their pence per minute charges and their line rental. We had analysed their call patterns and could demonstrate savings from day one. The transfer was simple to carry out and within 14 days their service went live.

Call Logging Software | Why you cannot afford to ignore it.

As part of the package they also received a free login to Call Observer. This hosted software application is one of the most sophisticated management reporting products available in the market place today.

The flexibility of the reporting tools meant that they were able to establish that over £2,000 of calls had been made in a two month period to a premiuim rate tarot line and identify which extension had been used to make the calls.

All employees have now been reminded of the need to minimise non-business phone calls and also reminded of the company policies regarding premium rate services. As a side benefit, they were also able to analyse their usage of directory enquiry services and hence be able to reduce their call charges further.

call observer cost example

Act Now

There are companies in the marketplace who claim that they can beat your current pence per minute call rates but without effective call logging software, any savings could be quickly
eroded through unnecessary non-business phone usage. PSU Talk could match or improve your current pence per minute charges and reduce your line rental charges. You'd also get access to Call Observer.

Then you'd have a login to analyse your calls as well.

For more information or a free analysis of your call spend contact the PSU Sales Team on 0845 481 0020 or visit the dedicated PSU Talk site at


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Focused on advising, implementing and supporting IP telephony, server, computer and networking solutions designed for SME, large organisations and public bodies.

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PSU Technology Group
Head Office
Manchester Park
Tewkesbury Road
GL51 9EJ

T: 0845 481 0020

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CMS Software


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PSU Technology Group is a trading style of PSU Technology Group Ltd
Registered in England and Wales at: 3 Manchester Park, Tewkesbury Road, Cheltenham, GL51 9EJ
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PSU Technology Group
Head Office
Manchester Park
Tewkesbury Road
GL51 9EJ

T: 0845 4810020